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for Online Communities

With a daily audience of millions of users, it publishes about 150K reviews every day
Screenshot of the mobile messenger

Client numbers

Visits per month


The platform's popularity attracts all kinds of abuse: spam, fraud, hate speech, vandalism, and more. This puts the platform's moderation system under constant stress.

On the one hand, offensive content repels users (leading them to choose other platforms) and creates legal risks for the company. On the other hand, frequent bans make the platform less informative and discourage users from visiting. Spending your time writing a valid review and then having it rejected is obviously a disappointing user experience.

With all of that in mind, the platform felt it was essential to build a consistent and transparent moderation process, while at the same time making it difficult for malicious users to trick the system.

Used solutions

Moderation of posts and comments

Detect spam, nudity, profanity,
clickbait, and more.
About solution

Profile checks

Detect spam, nudity, profanity, clickbait, and more.
About solution

Detection of forbidden products and services

Identify goods and services that violate the law or your platform's rules.
About solution


The system scales automatically and handles spam attacks.

More than 30,000 inappropriate reviews are prevented from publishing daily.

The cost of moderation per review dropped by 50%.

The number of complaints to support reduced by 35%.

Average moderation speed increased by 70%.

Moderation accuracy is constantly at > 97%.

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