Membrace Team
|
March 19, 2024

Hive Moderation Review & Alternative Content Moderation Software [2024]

If you’ve been taking a deep dive into the best content moderation solutions available for your website or ecommerce platform, you might have come across Hive Moderation. With its bold claims of “unparalleled accuracy,” Hive Moderation may appear to be a viable option for some use cases. 

At the same time, every organization has unique needs when it comes to content moderation. For example, some need ecommerce moderation, which is not the main purpose of Hive Moderation solutions. In this article, we’ll review a few of the key features of the Hive Moderation platform and provide helpful Hive Moderation alternatives. 

What is Hive Moderation?

Hive Moderation is a content moderation solution using a combination of AI and human inputs. Using tagged metadata, the platform allows users to leverage custom filters and sort their data in real time.

On top of moderating images and text content, Hive Moderation takes on the job of moderating the following content types as well:

  • Live streams
  • GIFs
  • Audio files

Hive Moderation claims to deliver “automated content moderation solutions with human-level accuracy.” Its dashboard allows users to create customized rule sequences, triggering human expert intervention when necessary and auto-implementing content rules in more clear-cut circumstances. 

Hive Moderation also offers an AI-generated content detector.

Hive Moderation Review

In choosing the right content moderation tool for your needs, it’s important to consider a variety of factors. Content moderation solutions are not one size fits all because every ecommerce site and every online community uses its own set of norms and guidelines. 

What’s more, each organization has its own unique set of priorities, budget limitations, and content types. By considering the following factors of Hive Moderation, you can determine if this platform is truly the right fit for your needs. 

Hive Moderation Content Detection

Hive Moderation uses machine learning models to moderate and classify images and video content in real time. It provides visual input data and flags content in five categories:

  • NSFW: Classifies content into NSFW, suggestive, or clean
  • Violence: Labels elements like weapons and wounds
  • Drugs: Detects pills, smoking paraphernalia, and other items related to illicit substances
  • Hate: Classified hate symbols and offensive movements
  • Attributes: Identifies animated vs. natural images and videos and detects text

The visual moderation tool from Hive Moderation also reveals the AI’s confidence score, which can help alert users of more nuanced situations that may require human review. 

Hive Moderation Text Moderation

Hive Moderation uses machine learning models to moderate and classify images and video content in real time. It provides visual input data and flags content in five categories:

  • NSFW: Classifies content into NSFW, suggestive, or clean
  • Violence: Labels elements like weapons and wounds
  • Drugs: Detects pills, smoking paraphernalia, and other items related to illicit substances
  • Hate: Classified hate symbols and offensive movements
  • Attributes: Identifies animated vs. natural images and videos and detects text

The visual moderation tool from Hive Moderation also reveals the AI’s confidence score, which can help alert users of more nuanced situations that may require human review. 

Hive Moderation Text Moderation

Whether the text appears as a text string or as an OCR model within a GIF, screenshot, or image, Hive Moderation detects these common issues including the following:

  • Spam
  • Promotional content
  • Child exploitation
  • Sexual content
  • Violence
  • Bullying
  • Drugs
  • Gibberish
  • Phone numbers

Not every classification of text types will be relevant to every organization. In many cases, like dating apps, sharing phone numbers is likely not a cause for intervention by a moderator. 

Likewise, a networking group on LinkedIn may be full of promotional content on purpose. 

Hive Moderation Dashboard

The Hive Moderation dashboard allows users to establish custom rules and triggers and automatically implement them on their website or app. 

Auto-moderation rules enforce your content policies instantly, while human review triggers loop in the experts so they can address more borderline, nuanced content. This user-friendly visual layout makes it easy for even the least tech savvy of users to uphold their site standards with fidelity. 

Hive Moderation Pricing

Hive Moderation pricing is not available online. Users must book a demo to find out specific prices. 

Hive Moderation Limitations

Despite its user-friendly dashboard, Hive Moderation is not the best solution for every job. For example, if your content moderation needs stem from a desire to keep your ecommerce site polished and consistent, Hive Moderation is not going to be your best fit. 

Hive Moderation tools do not allow for instant upscaled image resolution, price checking, improved product descriptions, or any number of other ecommerce-specific capabilities.

Hive Moderation Competitors & Alternatives

Perhaps you’re looking for a content moderation solution that doesn’t involve human intervention, or maybe Hive Moderation doesn’t sit at the ideal price point for your organization. Fortunately, countless Hive Moderation alternatives offer just as many, if not more, exciting and reliable features.

1. Membrace

While most hybrid content moderation providers use human intervention repeatedly when AI comes across a nuanced image or phrase, Membrace takes hybrid a step further. Each time a human expert steps in to solve a moderation inquiry, Membrace AI learns from the human decision and uses that knowledge to better solve future content moderation issues that are similar. 

This Human-in-the-Loop (HITL) structure means that Membrace AI only continues to get smarter and more precise. Combining crowdsourcing AI technology with in-house machine learning models allows Membrace to continuously learn from human interactions. 

Unlike Hive Moderation, Membrace offers a unique solution for ecommerce platforms while increasing GMV, CR and CLTV. Membrace offers: 

  • Tailoring image positioning to website guidelines
  • Detection of counterfeit and fake branding
  • Pulling offers from multiple sellers into unified product cards
  • Matching new product offers against your existing database
  • Price-matching with competitors
  • Improving product descriptions and titles 
  • Enriching product parameters
  • Mistakes and misspelling detection and correction
  • Improving image quality
  • Analyzing and moderating of customer reviews

Thanks to Membrace’s flexible content moderation platform, platforms can boost the quality of their e-commerce content and watch conversions soar.

Key Features:

  • Moderates user generated content for image, text, video, and audio formats 
  • Suite of ecommerce capabilities to polish your website and improve your listings to drive more sales
  • Hybrid AI model in which machine learning continuously improves based on human feedback
  • Moderation occurs in real time
  • Handles large volumes of content
  • Detects spam, nudity, profanity, forbidden goods and services, violence, clickbait, fake profiles and more
  • Checks profiles, reviews, descriptions, comments, chats, and various other content types

Access 8% increases in Gross Merchandise Value, 4% in customer lifetime value, and 11% in conversions for your ecommerce site. 

Request your free demo

2. Sightengine

Through an API, Sightengine filters unwanted content from a wide variety of formats. Organizations with concerns about data privacy may appreciate that there are no human moderators involved, however, this definitely limits the abilities of the content moderation services. 

Key Features:

  • Analyze and filter all user-generated content, including text, photos, videos, live streams and usernames
  • Remove personal information from videos
  • Customize moderation filters to fit your use case
  • Make changes easily, at any time
  • Filter text inputs for inappropriate language, sexual content, and personal information

3. Besedo

Besedo specializes in content moderation for the following community types:

  • Gaming
  • Dating
  • Sharing economy
  • Online chat
  • Marketplaces

Users can choose fully AI content moderation, fully human content moderation, or a hybrid model. This menu of options allows users to curate their services and price point based on their needs and priorities.

Key Features:

  • AI-powered options use deep learning for continuous improvement
  • Comprehensive filter management
  • Moderates user profiles
  • Dedicated human specialist in select plans
  • Responses within 24 hours

Use the Best Hive Moderation Alternative

Especially for professionals in the ecommerce space, the best Hive Moderation alternative is Membrace. With an ever-evolving hybrid AI model, Membrace adds precision and reliability to the moderation of various platforms, including e-commerce sites, online retailers, food tech, classifieds, e-grocery, and PIM/PXM platforms.

With Membrace, you can ensure high-quality content to increase your sales.

Discover what real-time hybrid AI content moderation can do for your business. Get started by booking your demo below.

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